Digital Transformation (9)

When asked about digital transformation, one chief innovation and technology officer at a UK bank expressed frustration: “Shareholder expectations...

According to Salesforce Research, “76% of IT leaders in banking believe IT is entering a new era driven by customer expectations.” As we look forward...

While other industries have raced ahead in their digital transformation efforts, the banking industry has lagged behind. Whatever the reason for this...

Outsourcing vs. Managed Services The terms managed services and outsourcing are often used interchangeably. While they both involve using a...

The IT help desk was first introduced as companies began to embrace computers in their business processes. Its primary purpose? To fix things when...

If your law firm has been hesitant to embrace cloud services, you’re not alone. Only about one in two law firms are using these services, according...