Workflow Insider
How to Modernize Legal IT Services and Increase Billable Hours
According to a recent report, lawyers spend only 29% of their time on billable hours. Why so low? Because they spend roughly half of their time on...
4 Microsoft 365 Cloud Services that Smash the Status Quo
Microsoft 365 cloud services are far more than just “email in the cloud” or a package of Outlook, Word, Excel, and PowerPoint. What many...
ITSM vs. ITIL: What’s the Difference Between ITIL & ITSM?
In the IT world, it’s assumed you understand the difference between the terms ITSM and ITIL. However, not everyone uses these ITSM and ITIL...
Project Portfolio Management Process as a Best Practice
In most organizations, there is usually more project work than resources to get the work done. The problem isn’t procuring projects or even the...
In the News: ServiceNow, Microsoft Unite to Revolutionize the Way Government Works
9 July, 2019
IT Operations Management (ITOM) Best Practices
You may know ServiceNow best for their six-time Gartner Magic Quadrant Leader IT Service Management (ITSM) platform. But not to be overlooked is...
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