ServiceNow® Gold Partner Crossfuze Expands Fixed-Price, Accelerated Implementation Offerings

2 minute read

ServiceNow’s Project Portfolio Management (PPM) and Software Asset Management (SAM) can be implemented in just four to six weeks via Crossfuze’s industry-leading SMART program

ARLINGTON, VA., May 2, 2019 /Business Wire/—Crossfuze, a leading ServiceNow Gold Partner that works with organizations to reimagine enterprise services to achieve digital transformation, has expanded its fixed-price, accelerated implementation services to encompass ServiceNow Project Portfolio Management (PPM) and Software Asset Management (SAM). SMART stands for strategic, market-tested, affordable, rapid, and transparent.

“As modern enterprise customers increasingly rely on ServiceNow to achieve digital transformation, they’re demanding faster time-to-value from their implementations,” said Jacob Andersen, chief technology officer at Crossfuze. “Crossfuze is rising to the occasion with our innovative, best-in-class SMART solutions for accelerating the implementation time, mitigating risks and costly delays, and providing cost-effective options for just about any budget.”


Crossfuze SMART offerings are built using standard, best-practice configurations supported by robust technical documentation and how-to user video tutorials to help with organizational change management. Current SMART offerings include:

  • SMART Project Portfolio Management implements key PPM features such as Demand Management, Resource Management, and Projects and Portfolios in just 30 days using preset configurations, preventing competing interests and agendas within a company’s ranks from derailing and delaying PPM implementation progress.
  • SMART Software Asset Management discovers, normalizes and reconciles software assets for a company’s top publishers in just 60 days, enabling companies to develop the capacity to document impressive ROI using ServiceNow SAM from the moment SAM goes live.


Both SMART offerings establish an early foundation of ServiceNow success that customers can leverage as they expand ServiceNow throughout their organization. SMART comes with a real-time progress dashboard called Statusfuze that provides full project visibility of tasks at every stage of implementation, shows what’s happening next, and offers a countdown to the customer’s go-live celebration. All technical documentation and user how-to training videos are accessible via Statusfuze, keeping all critical project knowledge in one centralized location.

“Too often, companies waste precious time and energy trying to reinvent the wheel with their ServiceNow implementation, when in reality, their best path to rapid success is to use the proven best practices already built into the ServiceNow platform,” said Mark Brownschidle, vice president, ITBM Services at Crossfuze. “Both SMART PPM and SMART SAM leverage ServiceNow’s best practices to maximize our customers’ investment in ServiceNow.”

Crossfuze SMART PPM and SMART SAM will be featured at Crossfuze booths 726 and 727 at ServiceNow Knowledge 2019, which runs May 6-9 at The Venetian & Sands Expo Center in Las Vegas.


About Crossfuze

Founded in 2000, Crossfuze is a leading ServiceNow Gold Sales and Services Partner, recognized by ServiceNow as the partner with the highest customer satisfaction for the Americas and fastest growth in the EMEA marketplace. With over 1,800 implementations, 18 years of Enterprise Service Management experience and a global reach, Crossfuze is known for providing superior service and in-depth knowledge that enables organizations to accelerate the path to achieving their ServiceNow vision. For more information, visit and follow Crossfuze on LinkedIn and Twitter.


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John Ryan



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