Perhaps the following scenario sounds familiar to you: Your business has started using ServiceNow, which has been successfully implemented in a few processes in your firm. Now your senior leadership has truly bought in across the company, and there is demand to implement ServiceNow in every area of your business.
While that sounds like great news, there are growing pains that come with success. When organizations have a successful ServiceNow implementation, they often run into what can be characterized as a “good problem” of the platform’s growth creating more demand than can be fulfilled by internal resources.
For example, now that you’re successfully up and running with ServiceNow, you now need to start automating best practices and day-to-day tasks such as reviewing code, fixing critical errors, and monitoring server properties to ensure compatibility with ServiceNow upgrades. While automating these actions can open up more time to focus on the next strategic steps of your ServiceNow journey, not all companies have the full-time resources to devote to both activities; but the reality is, you can’t afford not to. Sound familiar?
You know you need to develop best practices to protect the future health of your investment, while at the same time keeping a laser focus on mission-critical business objectives.
Fortunately, there are tools available to help you balance all of this: the Crossfuze ServiceNow System Health Application and iPOWER.
If you’re struggling with ServiceNow growing pains, learn how the ServiceNow System Health application and iPOWER can help with automating best practices and day-to-day tasks, increasing your team capacity without hiring additional employees, strengthening your internal team’s skills, auditing your ServiceNow instance and providing actionable insight on how to fix critical errors, and reviewing your code, including scripting, administration, and server properties to ensure compatibility with ServiceNow upgrades.
If you found this post informative, you won’t want to miss Crossfuze’s On-Demand webinar, “2 for 1 Webinar! Your ServiceNow Success Toolkit”. This free webinar will pack two topics into one! Shawn Willson (Director of Sales) and Jacob Andersen (Vice President, Partnerships and Platform Integration) discuss how your company can start the new year with a bang by setting yourself up for successfully scaling your ServiceNow instance.