John Ryan
When Great Technology is Used by the Best of Us: Gallaudet University
In the movie Jerry Maguire with Tom Cruise, one line I will always remember is, "we live in a cynical world." Cruise's character Jerry Maguire is...
5 Sneaky Barriers to Your Amazing Digital Transformation
Digital transformation is no longer a novelty. We are all inside the tornado of converting our business and consumer experiences to digital....
Charting Her Own Course: A Story of ServiceNow Success
Michelle Brockney is nothing short of electric. As a change agent in a high-growth company, she brings smarts, velvet-handed leadership, and purpose...
10 Pillars of ServiceNow CSM Success Series
The journey to transforming a contact center is a long road punctuated by numerous risks and obstacles. A new educational resource designed for...
Building a Mature Enterprise PMO
Every organization aspires to build a mature, fully operational Project Management Office (PMO) that helps the entire organization deliver projects...
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