Before we delve straight into this series of blog articles, I feel as though I need to begin by answeringanot-so-simple question: ‘What is digital...
There’s a reason why artificial intelligence (AI) was the showstopper at ServiceNow Knowledge this year: It has emerged as a game-changer for many...
This blog has been updated in May 2023 for the Modern Firm - Originally posted in September of 2020
Did you know that a whopping 39 percent of surveyed law firms cite operational efficiency as the primary hurdle they struggle to overcome?
Many leaders have struggled to articulate a vision that garners enough support to change history. Usually, it’s because when a vision lacks clarity...
Recently I was asked why a customer should care about ServiceNow ITOM and what value can it provide. Simply put, knowledge is power.
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