ServiceNow (24)
Customization vs. Configuration in ServiceNow
As an entity in the public sector, the Ventura County government needed to make sure they were strictly following regulations in their ServiceNow...
ServiceNow, Microsoft Integration: Why Secure Score Matters
Everyone knows that security is important. Still, there remains a notion floating around that if an organization is small enough or obscure enough,...
IT Asset Management (ITAM) Best Practices Guide
Information Technology Asset Management (ITAM) is a powerful process, so it’s worth the work to get it right. One study found that ITAM cut costs by...
When Great Technology is Used by the Best of Us: Gallaudet University
In the movie Jerry Maguire with Tom Cruise, one line I will always remember is, "we live in a cynical world." Cruise's character Jerry Maguire is...
Best Practices for Upgrading ServiceNow
ServiceNow releases a new version of their platform semi-annually. This means that even when your organization gets up and running on the current...
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