ServiceNow (26)

Top 8 ServiceNow New York Highlights

The newest globally available release of ServiceNow is here! As with any new release, ServiceNow New York contains new functionality and fixes to...

ITSM vs. ITIL: What’s the Difference Between ITIL & ITSM?

In the IT world, it’s assumed you understand the difference between the terms ITSM and ITIL. However, not everyone uses these ITSM and ITIL...

Project Portfolio Management Process as a Best Practice

In most organizations, there is usually more project work than resources to get the work done. The problem isn’t procuring projects or even the...

In the News: ServiceNow, Microsoft Unite to Revolutionize the Way Government Works

9 July, 2019

Crossfuze Launches Slack Approvals Integration for ServiceNow

News Release: Crossfuze Slack Approvals Integration for ServiceNow speeds up approvals process for change requests by over 90%

ServiceNow IT Service Management vs Customer Service Management

Prior to the Istanbul release, the only option for serving external customers with ServiceNow was to engineer the ITSM platform for that purpose....

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