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Digital Transformation

5 Ways Technology Unlocks Our Ability to Be Human Now

NOTE: This blog was originally posted on July 6th, 2018. It has been updated and revised as of July 14, 2023 We’ve all experienced firsthand how...

Mastering Digital Transformation: Requirements, Not Features

Technology has become an integral part of our lives, but why do we buy it? The simple answer is: to solve people problems. What do they need? How can...

Mastering Digital Transformation: Associating Technology Transformation with Business Outcomes

In today's rapidly changing business landscape, technology transformation has become a critical factor for success. But throwing money at technology...

Mastering Digital Transformation: Strategic Alignment –  Creating Your North Star

Before we delve straight into this series of blog articles, I feel as though I need to begin by answeringanot-so-simple question: ‘What is digital...

Maturing Your ServiceNow CMDB Is the First Step into an AI Future

There’s a reason why artificial intelligence (AI) was the showstopper at ServiceNow Knowledge this year: It has emerged as a game-changer for many...

How ServiceNow Improves IT Operations Management in Law Firms

This blog has been updated in May 2023 for the Modern Firm - Originally posted in September of 2020

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